Right of Withdrawal / Model Withdrawal Form

Withdrawal 1

Right of Withdrawal

Model Withdrawal Form

 

Right of Withdrawal

Withdrawal
If you are a consumer in the sense of § 13 BGB, so do not act as a natural person doing business with us in a commercial or independent professional activity, you have a right of withdrawal in accordance with the following comments to:

You can cancel your contract declaration within one month without giving reasons in writing (eg letter, fax, email) or - if the goods before the deadline - by returning the goods. The time limit begins after receipt of this instruction in text form, however not before receipt of the goods by the recipient (in the resist recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information obligations according to § 312c paragraph 2 BGB in conjunction with § 1 Sections 1, 2 and 4 BGB - Information Regulations as well as our obligations according to § 312e Section 1 Clause 1 BGB in conjunction with § 3 BGB - Information Regulations. The revocation period is sufficient to send the revocation or thing.

The revocation must be sent to:

Primo Stemp GmbH
Birkenweg 10
01737 Tharandt OT Kurort Hartha
Germany

Fax: 0351 65 260 105
Email: info@primo-stemp.de

Consequences of cancellation:

In case of an effective withdrawal, the mutually received benefits are to be returned and possible utilization (eg interest) surrendered. Can you give us the performance received whole or in part, or only return them in an impaired condition, you must pay us compensation for the value. With the release of things this does not apply if the deterioration is exclusively due to their inspection - it - as they would have you in a retail store. Moreover, you can avoid the obligation to pay compensation for a purpose by putting the goods caused by not using the goods as your property and refraining from anything that could reduce its value.
Transportable items are to be returned at our risk. You have to bear the cost of returning the goods if the delivered goods correspond to the ordered and if the price returned does not exceed an amount of € 40.00, or if you at a higher price the thing at the time of the revocation yet the return or have provided a contractually agreed partial payment. Otherwise the return is free for you. Not parcel things do you pick.
Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their reception.

Exclusion from the Recall:

The right of withdrawal in accordance with the provisions of § 312 paragraph 4 BGB including for contracts - for the delivery of goods that are produced according to customer specifications or clearly tailored to personal needs (eg, from the start of work, pressure release, completion of various layouts, logos, stationery, or Stage. Merchandise to website design, ...).
Or (eg already geeöfnette specifically verschlosenen disposable bottles with etching acid), or goods are not suitable due to their condition for a return can spoil quickly (eg stamping inks with alcohol evaporates quickly and changes the viscosity product is unusable is not against sellable and no more virgin material), or if the expiration date has passed (for example, some inks may come to the formation of mold, we can not guarantee an ideal storage at the customer accept and close the return for economic reasons in advance of ).
 We also exclude the Stage. governmental regulations and the requirements of our trading partners contractually from the delivery of audio or video recordings or software if the delivered data carriers have been unsealed by the consumer, or loaded via download.

End of cancellation policy

 

Model Withdrawal Form

Our model withdrawal form as PDF document: DOWNLOAD


To open the downloadable PDF-files, you need an additional program such as the Adobe Reader, which you can download online for free. The current version of the Adobe Reader you can find here.